MAGNOLIA CLIPPING SERVICE FAQ

FAQ
  1. Do I need a Clipping Service?
  2. How much does a clipping service cost?
  3. What publications do you read?
  4. How are clips presented?
  5. How do I receive my clips?
  6. What are "Clips on Disc"?
  7. How do I receive my clips?
  8. How do I start the service?
  9. How many topics can I list under one account?
  10. May I limit the reading area?
  11. Am I able to change my order?
  12. May I return clips?
  13. What about service?
  14. What about press releases?
  15. What guidelines should I use when placing my order?
  16. Is a contract required?
  17. Do I have to make a payment in advance?
  18. How am I billed?
  19. Other Question?

Do I need a Clipping Service?
Well, first you must ask yourself, do I need to know the valuable information out of hundreds of newspapers? Subscribing to Magnolia Clipping Service is like subscribing to all of the daily, weekly and monthly newspapers and magazines in our region. Then having a professionally trained staff read and select articles that are of interest to you based on your custom reading instructions. By having professionals in the field find and retrieve these articles, the cost and labor of doing it yourself has been greatly reduced. Back to top

How much does a clipping service cost?
Please look at the “Custom Legal Notice & Bid Reports” link and the “Clipping Rates” link for a detailed description of our services and rates. Back to top

What publications do you read?
We read every newspaper in Mississippi and Alabama plus select Tennessee and Georgia papers. (Key dailies & weeklies) Magnolia will also add publications as they become available. Back to top

How are clips presented?
Each Clipping is mounted on a tab that states what paper it came from, the date it was published, circulation, and the type of periodical it is. Back to top

How do I receive my clips?
Under our minimum requirements, clips are mailed out once a week, typically on Thursdays. Twice-a-week mailings are also available, as well as twice-a-week fax, e-mail and express service at additional costs. Back to top

What are "Clips on Disc"?
"Clips on Disc" is our premium service. Once we have located your clippings and they are ready to mail we scan the cilps, run an OCR (Optical Charactor Recognition) process on them, save them in a Adobe Acrobat format so you can share, search, sort, & save your clippings however you like. Back to top

How do I start the service?
Contact us when you are ready to start. Back to top

How many topics can I list under one account?
This depends on the type of business that you operate. Please contact us regarding this matter. Back to top

May I limit the reading area?
You may limit the reading area to an area as small as 1/2 state. There are also county limitations if your company does not do business in certain counties. Back to top

May I limit the number of clips I receive?
Yes, but not directly. Placing restrictions on your order may reduce your clip count. We cannot limit your clip count to a certain number of clippings but we can produce more or less clippings depending on your reader order. Back to top

Am I able to change my order?
Yes, you may call Magnolia Clipping Service at any time to update your order. Any clips already in the system will be charged normally. Generally it takes about 1-3 days to process an order change, and from 7-10 day to clear clips all the way through production. Back to top

May I return clips?
Magnolia Clipping Service's Return Policy is simple. You may return clips as long as they do not meet the criteria of your order, and were sent by mistake. If they do meet your order, then we will contact you to update your order to reflect what you want to receive. Send them back to us so we may find our mistake, and they will be credited to you on your next invoice. Back to top

What about service?
Service, It's in our name, since 1952 The Porter family has been providing Clipping Service for Mississippi, and surrounding states. We are happy when our clients are happy. Essentially, avoiding problems is the best solution, but if a problem does occur, we will work hard to make it right. To ensure this, Magnolia's policy has been that you may call and talk to the owner or management and we will try to solve any problems you may have. Back to top

What about press releases?
Add us to your press release list as you would another newspaper. Simply put, if we know that it is coming out and to what papers it was sent, it is easier for us to find it. This way we are looking for it instead of being surprised by it. We accept press releases via regular mail, e-mail, or fax. I guess a telegram would be accepted also if we could figure out how to receive it. Back to top

What guidelines should I use when placing my order?
Magnolia Clipping Service works hard to help our clients form their order so that you will achieve the best result for your goal. A Magnolia representative will be happy to assist you in the wording of your reading order. A goal statement is not required, but is helpful when a questionable clip comes up. By keeping your order clear, concise, and free of restrictions you can achieve the best and fastest results. The best service is an ongoing order, as we continuously look for topics found regularly in publications. If your needs require a short term project, then we work the best if you place your order well in advance of the event. Back to top

Is a contract required?
There is no contract to sign; a simple letter of authorization may be mailed or faxed to start the service at any time. Back to top

Do I have to make a payment in advance?
Usually not, we do not require any advance payment; in some cases we require a deposit. Back to top

How am I billed?
You will be billed at the end of the month. Usually via an email invoice which is printable if you choose to print it. You may start at any time, and stop at the end of any full month with a two week notice. Back to top

Other Questions? Please contact, Dred Porter, Sr., Dred Porter, Jr. or Joe Porter, and we would be happy to answer any additional questions you may have.  (601)856-0911   Back to top

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